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Cable ops now charging in-person payment fee
Users of Comcast note that as of July 1, the company is now charging customers in many markets a $1.99 fee if they want to pay their bills in person. Yes, you can mail, electronically transfer you payment or even leave it in a drop box at the payment center for free -- but some people are just annoyed on principle:
"Some folks do not like to pay things by mail and like the opportunity to get it done right there and then with a receipt in hand. Sure $1.99 is not really a big deal, but dammit anyway, like I said originally, Comcast is already getting a buttload of my money, and now they want want to charge me to give it to them, that's ridiculous."
Resident cable technicians justify the decision by noting it's an extra expense
to have an already busy human being process the payment (apparently that's not
part of what you're already paying for).
Users claim that Time Warner Cable also now charges a fee to pay in person, and
an Ohio TWC user tells us the company charges an extra fee if you want to pay
your bill over the phone with a credit card.
Story #1Will Earthlink Survive?
Story #2 The $3,000 iPhone Bill
Story #3 U.S. Finally To Get In-Flight Broadband
Story #4 AOL Slows Decline but Faces Challenges
Story #5 Microsoft’s Gates Plans Leave Amid Great Change
Story #6 Facebook Is Back, This Time With the Right Profiles
Story #7 Don't bite: E-mail lottery setups strictly for losers
Story #8 Bill Gates sees processor clock speeds to top out at 10 GHz
Story #9 Intel Apologizes For 'Insulting"Ad
Story #11 Music Piracy At All Time High
Story #12 Comcast: Human Contact Costs Extra
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Last updated on:13/09/2008
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